Most mechanical contractors have a service element inside the construction focused operation. This may be through a start-up department or warrantee concerns. This session will dive into how to operate a true core service group within a construction focused business. This panel is made up of people who drive service operations in large construction facing organizations.

Discussion topics will include:

• The difference between service and construction
• How these two elements of the business address labor needs, gross profit and burden costs
• Service could be a recession-proof focus for a construction company
• How successful service businesses function in a construction minded world
• The difference between a service and construction customer